In small organisations, Human Resources Officers are usually responsible for all staffing matters.
In large organisations they may specialise in a particular area such as recruitment, wages and entitlements or staff training.
- Determine staffing numbers, skills and needs to meet the organisation’s objectives
- Analyse the skills and qualities required for each job and develop job descriptions and duty statements
- Advertise staff vacancies, assess applications, interview applicants and make recommendations to management about staff appointments
- Maintain the personal records of employees on matters such as wages, superannuation, leave and training, and prepare reports
- Assist employees with work matters, career development, personal problems and industrial matters
- Provide advice and information to management and employees on human resource policies and procedures, including equal opportunity and anti-discrimination programs
- Organise employee welfare services such as health and wellbeing programs, superannuation and social activities
- Take part in enterprise bargaining talks where employees, management and unions discuss the development of specific work arrangements and conditions
To become a Human Resources Officer
You usually need a formal qualification in human resources to work as a Human Resources Officer. Vocational Education and Training (VET) and university are both common study pathways. A Certificate IV in Human Resources can be studied, or alternatively, you can become a Human Resources Officer by completing a degree in human resource management, or business or commerce with a major in human resource management.